Thank you for visiting the Conclave '24 Regalia Store.

Most products ship within 10 days after order is placed.

Limited Return Policy:
If your product is damaged in shipping, misprinted, or you received a size or color that differs from what you ordered, we will be happy to replace the item with the correct product, at no cost to you.

Please reach out to us at 262-395-2929 or brittany.miller@bigfrog.com so that we can promptly correct the issue.
However, because all items are custom made to order, we cannot accept exchanges for size, color, or style. For example, if you ordered a large garment and would rather have a medium, the large garment would not be returnable. Please reference our size chart to ensure that your purchase is the perfect fit. All returns must be requested within 30 days of the original purchase date.